Frequently Asked Questions

How do I place an order?

Please follow Del Sur Wechat Official Account and place the order there. Products available on Wechat include handbags, wallets, accessories, gifts, etc...

read more

What is your returned policy? How many days do I have to return a product?

For online purchases, Del Sur will refund the purchase price of product that is returned in its original condition and only if accompanied by...

read more

When can I receive my parcel?

Within 3 business days after you place the order. Referring to more details about our delivery service, please pay attention to the order page.

read more

What is personalization and how do I personalize my item?

Complimentary personalization is available for a limited selection of products on Del Sur WeChat Mini Program. If the service is active for the searched product,...

read more

How to take care of leather products?

Please refer to the "Care and handling" section in this website

read more

How to store leather products?

Store in a cool, dry, airy place. Do not store in polythene...

read more

Why is Argentine leather so special?

Argentina has a history intimately linked with the production of meat and its leathers. It is a huge country that has a cow...

read more

Why is every Del Sur product unique?

Our products are 100% natural. Nature is in itself perfectly diverse. No leather is equal to another, because no animal...

read more

What is the insignia of your collections?

Our products are made 100% leather inside and outside. That is one of the main hallmarks of our brand. It is difficult to find products...

read more

What are the colors of the collection based on?

At Del Sur we are deeply committed to caring for the environment. The dyes that are used to dye our leather are mostly natural anilines...

read more

What do you buy when you buy Del Sur?

A product 100% made in leather, inside and outside. A product 100% handmade with a design that will never go out of fashion...

read more

Why Real as Nature?

We chose that phrase because we always think about transmitting that the products we make are made of real leather,...

read more

Perfect imperfection of Natural leather.

Please follow Del Sur Wechat Official Account and place the order there. Products available on Wechat include handbags, wallets, accessories, gifts, etc..

read more

Del Sur and the care of the environment.

At Del Sur we are absolutely committed to taking care of the environment. The tanning industry is in itself an industry that contributes

read more

Is leather an environmentally friendly material?

Yes! Leather is based on a renewable resource - hides and skins - which are otherwise unwanted by-products of the meat,...

read more

What are the natural anilines?

Natural anilines are products of natural dyes that are present in roots, leaves, bark, wood, etc. Most of our leathers are only dyed with natural anilines...

read more

Why are the leathers used by Del Sur environmental friendly?

Our products are mainly in cowhide. Argentina is one of the main exporters of meat in the world and the production...

read more

Why do leather products improve over time?

Leather is a natural fiber and natural fibers change their structure over time. In the case of natural leather, the periodic use...

read more

The leather is in our DNA.

For millions of years the human being used leather to protect itself from the outdoor. Whether as clothing or housing, animal leather...

read more

What are the different types of leather?

Cow skin is the leather most used by the leather industry for its thickness, strength, durability and flexibility, as well as its easy availability...

read more
CONTACT US
  • Copyright del sur 2018 - All rights reserved - 浙ICP备18038178号-1